Need to exchange your ring?

Once we have confirmed via email that we have reserved your replacement ring:

  1. Please double check your ring size with the sizing tool provided. 
  2. Carefully package up your original ring.
  3. Please include all the accessories along with the ring box. (feel free to keep the sizing tool)
  4. Please ensure your name, return address and order number are included.
  5. Make sure its well packaged to minimise any damage during transit.

Choose a postal service that offers tracking details (We recommend Australia Post)

Please send your ring to:










Once we have received your ring back to us, we will send your new ring out to you asap and advise of the tracking details.